Guarantee-and Shipping Policies

OUR GUARANTEE TO YOU

We will always make sure you are completely satisfied with our products and our service. If, within 30 days of receipt of the item, you find a flaw (very unlikely) or for any other reason you are dissatisfied you can return the Lace. We will either replace the item or immediately refund the purchase price. We count on the satisfaction of our customers to create repeat sales and referrals to new buyers. PLEASE NOTE:If the item is ordered in a custom length or custom made the curtain cannot be returned.

SHIPPING METHODS

 You will receive your order within twelve working days via United States Post Office “Priority” mail except for an order of Imported French, German or Scottish products because we order these from Europe. Mostly we can ship them within two weeks but please allow up to four weeks. The European shipping times occasionally, but rarely, can take longer if the shipment to us is held up in customs. If your product is momentarily not available we will immediately inform you of the expected later time of arrival.

WE SHIP WORLDWIDE. PLEASE CONTACT US FOR SHIPPING CHARGES OUTSIDE THE U.S. BEFORE ORDERING